jaleno.com Privacy Policy

This privacy policy sets out how jaleno.com uses and protects any information that you give when you use this website. Jaleno.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We offer newsletters, warranty registration, and enquiry form that collects your data. Each of these collects different information and used only for the purpose it is stated for.

ENQUIRY FORM

This is intended only for our trade customers and used to communicate with us.

We collect the following information:

  • your name and contact information including email address
  • Your IP address

What we do with the information we gather

  • We require this information to understand your needs
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Your IP address used for fraud prevention.
  • If you used this form to get in touch with us as a consumer, we will deal with your request and delete your information from our web servers.

 

WARRANTY REGISTRATION FORMS

We collect the following information:

  • Details you provided on the warranty registration form
  • Your IP address

What we do with the information we gather:

  • All the details you supply will be used to administer your warranty claims should the need arise.
  • Your details will be deleted from our web server and database after your warranty period expires.
  • Your IP address used to identify fake registrations.
  • If you wish to see the information we hold about you or delete your details prior to warranty expiry date please email privacy@jaleno.com; giving your name, last name and email address.

 

TRADE ONLY NEWSLETTER SUBSCRIPTION

This is for subscribing Jaleno (Europe) Limited newsletter.

We collect the following information:

  • Your company name email address
  • Your IP address

What we do with the information we gather

  • By subscribing to Jaleno Trade Only newsletter you agree to receive regular e-mails from Jaleno (Europe) Limited containing information about our products, brands and offers.
  • The aim of Jaleno Trade Only newsletter service is to keep you informed about our products and activities.
  • Your IP address is used to identify fake registrations.
  • Further detailed information is available via Terms & Conditions link on the Trade Only Newsletter subscription form.
  • We might use GDPR compliant third party service providers to send out our newletters. 

 

CONSUMER NEWSLETTER SUBSCRIPTION

This is for subscribing to Advanced Homewares Consumer Newsletters. Advanced Homewares is the trading name of Jaleno (Europe) Limited.

We collect the following information:

  • your name and email address
  • Your IP address

What we do with the information we gather:

  • By subscribing to Advanced Homewares Consumer Newsletters you agree to receive regular e-mails from Advanced Homewares containing information about our products, brands and special offers.
  • The aim of Advanced Homewares Consumer newsletter service is to keep you informed about our products and special offers.
  • The only purpose of this mailing list is to provide you with our Advanced Homewares Consumer newsletter.
  • Your IP address is used to identify fake registrations.
  • Further detailed information is available via Terms & Conditions link on the Consumer Newsletter subscription form.
  • We might use GDPR compliant third party service providers to send out our newletters. 

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Your data is accessed and administered by Jaleno employees and our website administrators who are able to access the data using a user ID and password.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Newsletters: We made it possible so that you can unsubscribe from our newsletters with ease and without having to get in touch with us. Simply use your subscription email address in the appropriate subscription form and click unsubscribe button to delete your information.

Warranty information: If you wish to see the information we hold about you or delete your details prior to warranty expiry date please email privacy@jaleno.com; with subject: Warranty and giving your name, last name and email address.

We will not sell, distribute, lease or disclose your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. Repeated requests may occur adminstration fee. 

If you would like a copy of the information held on you please email privacy@jaleno.com. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible.

We will promptly correct any information found to be incorrect.

Policy amendments

jaleno.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25.05.2018.

© Jaleno Europe Limited 2015

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